social responsibility
Every Transaction is an Act of Kindness — Join [TYD] in Lighting Up Hope for Children Worldwide
Shopping is not just about acquiring something you love; it’s the start of spreading warmth. At [TYD], every purchase carries a special meaning—your every order will transform into an act of kindness, lighting up a beacon of hope for the future of children worldwide.
Our Love Initiative
How It Works
We solemnly promise to donate 5% of every order amount to the United Nations Children's Fund (UNICEF). This means every time you shop at [TYD], you are sending care and assistance to children in impoverished areas.
Donation Cycle
To keep you fully informed about how donations are implemented, we will make donations on a quarterly basis. We will strictly honor our commitment to ensure every donation reaches its destination promptly—this is no empty promise, but a responsibility and dedication we stand by.
Why Choose the United Nations Children's Fund?
The United Nations Children's Fund (UNICEF) has long been dedicated to protecting children's rights globally, providing comprehensive support such as education and medical aid, and working tirelessly to improve children's living and development conditions. As its official slogan states: "For every child's rights, survival, development, and protection," UNICEF holds exceptional credibility and professional execution capabilities in global children's welfare initiatives.
Visual Presentation
On our promotional page, you will see the high-definition, official UNICEF logo downloaded directly from its official website, used strictly in accordance with UNICEF's brand guidelines. Additionally, we will carefully feature the following types of images officially provided by UNICEF:
"Every purchase you make adds a light to their classroom"
"Kindness knows no borders; joy connects you and me"
"Behind every supply lies the tangible warmth taking root"
Our Original Aspiration
During a charity trip to an impoverished mountain area, our brand founder witnessed firsthand the hardships faced by local children. They lacked spacious, bright classrooms, sufficient school supplies, and even struggled with basic food and clothing. In that moment, a strong sense of responsibility welled up, and the founder resolved to do everything possible to help these children. After extensive team discussions, we unanimously decided to launch this donation project—rooted in our shared values: spreading warmth through action and changing the world with love.
Join Us in Spreading Love
To learn more about UNICEF’s work, please click the link to visit its official website. We also invite you to browse our store, making every shopping experience meaningful. Join [Your Brand Name] in lighting up more hope for children around the world.
FAQ
Frequently Asked Questions
Q1: How do I place an order?
Select product specifications and quantity, click “Add to Cart,” then checkout.
Q2: Can I modify my order?
Orders are processed quickly. Contact customer service immediately for changes.
Q3: What payment methods are accepted?
Credit cards, PayPal, and some local payment methods depending on your region.
Q4: Is payment secure?
We use secure payment gateways to encrypt and safely transmit your information.
Q5: How long will delivery take?
Generally 7–15 business days to US/Europe; exact timing may vary.
Q6: Is tracking available?
Tracking numbers are provided after shipment for real-time status updates.
Q7: How can I request a return or exchange?
Contact customer service within 14 days with order number and issue details.
Q8: Do I need to pay for return shipping?
We cover shipping for quality issues; otherwise, return shipping is your responsibility.
Q9: What if the product has quality issues?
Contact customer service for return, exchange, or refund options.
Q10: What if the size or color doesn’t fit?
Check the size chart before ordering; return/exchange if necessary.
Q11: How do I create an account?
Click “Sign Up” and fill in your information to create an account.
Q12: Is my personal information safe?
Information is only used for order processing and services; never shared with third parties.
Q13: Can I cancel my order?
Orders can be cancelled within 2 hours; contact customer service immediately.
Q14: Do you ship internationally?
Yes, shipping fees and delivery times vary by location.
Q15: Are products covered by warranty?
Some products include a manufacturer warranty; check product description.
Q16: Can I combine multiple orders for shipping?
Separate orders cannot be combined after checkout; place one order for multiple items.
Q17: What should I do if my tracking number is not working?
Tracking updates may be delayed; wait 24–48 hours or contact customer service.
Q18: Can I change my shipping address after placing an order?
Changes are only possible if the order is not yet processed; contact customer service.
Q19: Do you offer gift packaging?
Currently we do not offer gift packaging; standard packaging is used.
Q20: How do I contact customer service?
Use the website contact form, live chat, or email at tongyida33@gmail.com.